Gallena Investment Company Limited (GICL) is looking to offer a range of services to reach out as many customers as possible. The services provided include :
BUSINESS SOLUTION SOFTWARE GICL provides various software to assist companies meet their goals efficiently, timely, and with the highest quality. The software currently provided are SAGE SOFTWARE products namely Accounting Package (SAGE ACCPAC), Customer Relationship Management (SAGE CRM), Fixed Assets Software (SAGE FAS), Human Resources Software. GICL is the SAGE authorized partner for the Africa Region. SAGE is headquartered in the United States of America. SAGE provides business management software, services and support to small and medium sized businesses.
SAGE is a global company with 6.2 million customers, over 13,100 employees and more than 25 years of experience working with small and medium sized businesses. However, despite SAGE global reach it has built her success on understanding and meeting the needs of customers in their local markets. Therefore the majority of SAGE products and services are developed and supported locally such as GICL in Tanzania and Africa region. This ensures provision of a choice of high quality products and services which are relevant to SAGE customers, use the most appropriate technology and are supported by local experts.
SAGE provides an extensive range of solutions which make it easier for customers to manage their business processes. Whether it be SAGE's financial software enabling better cash flow management, SAGE CRM software helping to build profitable customer relationships or SAGE HR and Payroll offerings being used to improve employee performance and ensure legislative compliance, SAGE software and services equip customers to run their businesses more effectively and overcome the challenges of today's business environment.
When faced with these challenges businesses need software suppliers in whom they can trust and with whom they can build real relationships for the long-term. What make SAGE different are its people, its complete dedication to doing the right thing by the customer and its commitment to support them to the very best of their ability. Regardless of where we are in the world, SAGE's people are guided by five key principles of trust, integrity, innovation, simplicity and agility as these attributes will enable SAGE to best serve all its customers and continue to deliver her success.
ACCOUNTING
Preparation of all books of accounts such as management accounts, audited accounts, payables and receivables;
FINANCE
Such as assistance in securing sources of finance, resource allocation, resource management, acquisition and investment;
STOCK CONTROL
Covering professional control of stock quantities to obtain optimal costs of stocking, ordering and carrying;
MARKETING
Providing consultancy in all marketing areas such as conducting market and marketing research.
CUSTOMER SERVICE
Providing expert advice in all customer service related activities in order to improve efficiency and productivity in this area.
HUMAN RESOURCES
Providing expert advice in areas such as recruitment, organization structure adequacy, staff development and training, motivation, risk management, change management and customer service;
TRAINING
Provision of training to executives and staff in all the above areas and other specialty areas depending on individual needs;
BUSINESS DEVELOPMENT SERVICES (BDS)
We provide a range of consultancy services and training in many areas including marketing, business development service (BDS), customer service, quality control and standardization, business management skills, project management, export promotion, procurement audit, stock control, business plans, accounting, management, stock control.
PROCUREMENT AUDIT
Auditing the procurement procedures and systems and provide an independent auditor's opinion on the procurement, contracting, and implementation processes that have been followed. This include determining whether the procedures, processes, and documentation for procurement and contracting were in accordance with existing policies; conduct specific analysis of value for money at all levels for goods, civil works and services; determine if identified non-compliances are related to irregular practices; review the capacity of the implementing organization in handling procurement efficiency; determine whether adequate systems are in place for procurement planning, implementation, and monitoring and if documentation are maintained as per required standards and can be relied upon; verify to the extent possible, if goods, works, and consulting services contracted were supplied/completed according to the required specifications and technical standards and comment on the reasonableness of prices; in the light of deficiencies, identify possible improvements in the procurement procedures and processes and make recommendations.
GENERAL MERCHANDISE
This service covers a wide range of goods and it involves supply of physical goods from reputable suppliers. Gallena Investment Company Limited (GICL) has developed business relationship with major suppliers, manufacturers and distributors Worldwide. These sources are scattered in North and South America, Europe, Asia, Africa, Middle East and Australia. The areas covered include electronics, office stationeries and equipment, communication and motor vehicle accessories just to mention a few.
TRADE
Gallena Investment Company Limited (GICL) also engages in the trading for all types of Jewelries and Gemstones. The company purchases local jewelry and markets the same in local and overseas markets. The main customer base for this business is the overseas customers.
CONSISTENT USE OF TOTAL QUALITY MANAGEMENT
Gallena Investment Company Limited consistently applies total quality management in all her services. Quality service is the motto of the company. Gallena Investment Company Limited has a procedure of evaluating suppliers' quality control programs for all goods and services supplied to make sure that it conforms to customers' requirements.
Therefore, our quality control starts from outside the company. Internally, our controls are set up in every activity through frequent checks in between and at the end of an activity, frequent customer opinions, daily and or weekly tests, use of external inspectors from professional bodies and physical observations. We strive to make sure that every service provided meets our quality control. Gallena Investment Company Limited uses modern equipment and technology such as appropriate softwares and state of the art computers to ensure quick, accurate, and timely service. We have strict internal quality control processes that ensure highest and professional quality standards. Our automated software tools help to simplify our processes, profiling and writing to deliver quality service on time.
INVESTMENT
Gallena Investment Company Limited (GICL) conducts studies and invests in various industries for projects of varying magnitudes. Having realized the potential for investment returns in Africa, GICL decided to utilize this potential and embark in undertaking studies aimed at investing in various projects. The investment can take any form ranging from joint venture, partnership and sole ownership. GICL uses its experienced and highly skilled persons to conduct careful surveys and prepare investment return proposals in order to determine the viability of a project. The review is conducted on a project by project level.
In order to conform to various requirements and standards pertaining to a specific area, Gallena Investment Company Limited (GICL) maintains close relationship with various Government organs, business communities, chambers of commerce, local and International Standard organizations and other political, social, religious, environmental as well as tribal groups. GICL uses and combines all information obtained from the above stakeholders in order to incorporate their interests and hence develop investment projects that are acceptable by all concerned parties.
In order to conform to various requirements and standards pertaining to a specific area, Gallena Investment Company Limited (GICL) maintains close relationship with various Government organs, business communities, chambers of commerce, local and International Standard organizations and other political, social, religious, environmental as well as tribal groups. GICL uses and combines all information obtained from the above stakeholders in order to incorporate their interests and hence develop investment projects that are acceptable by all concerned parties.
Investment Projects In Progress
International School Project in Mwanza,Tanzania
Waste Management Project in Dar -es-Salaam,Arusha and Mwanza Tanzania
